General Questions

1. Do you offer virtual visits?
Yes. Many of our services — including weight loss, psychiatric medication management, and follow-up primary care visits — are available via telehealth for residents of New Mexico, Arizona, and Maryland. Initial visits for primary care patients are conducted in-person to ensure a thorough assessment. Some procedures, like injections or IV infusions, also require in-person visits.

2. What states do you serve?
We serve residents of New Mexico, Arizona, and Maryland.

3. What forms of payment do you accept?
We accept check, debit, PayPal, and most insurance plans. Please contact our office to verify coverage for your specific plan. For services not covered by insurance, we also offer affordable self-pay options.

4. How do I schedule an appointment?
To schedule an appointment, please call the number listed on our website. Our team will guide you through available services and help set up your consultation.

Billing & Payment

17. Do you accept insurance?
Yes, we currently accept insurance for some services. Credentialing for additional insurance providers is still in process. Please contact our office to verify your coverage and confirm which services are covered.

18. Do you offer self-pay options?
Yes, we provide affordable self-pay options for all services, allowing patients without insurance, or those who prefer to pay out-of-pocket, to access care conveniently.

19. Do you require long-term contracts?
No. Our services are offered on a month-to-month basis, with optional multi-month discounts available.

5. Do I need lab work before starting the weight loss program?
Yes. Before starting medications, we require recent lab work to ensure your safety and tailor the program to your individual health needs. If you don’t have recent labs, we can provide an order for you through our lab partners.

6. How do I receive my weight loss medication?
You have options:

• Home delivery: Your medication is processed by a third-party compounding pharmacy and mailed directly to your address.

• In-clinic administration: Patients can receive their weekly injections at our clinic if preferred.

Psychiatric Medication Management

10. What conditions do you treat?
We provide personalized care for a wide range of mental health concerns, including mood, attention, and stress-related conditions. Each treatment plan is tailored to the individual, with options for ongoing telehealth visits.

11. Do you offer therapy services?
Currently, we provide medication management. For therapy services, we can provide referrals to trusted providers in your area.

Pain Management Services

7. What pain management treatments do you offer?
We provide personalized pain care using evidence-based approaches, including therapeutic injections and responsible medication management. Our goal is to help reduce discomfort, improve mobility, and support your overall well-being.

8. Do I need a referral for pain management services?
No referral is necessary. You can schedule an appointment directly through our website by emailing or by calling our office.

9. Can you provide pain management injections at home?
Yes. For patients unable to visit our clinic, we offer in-home visits for therapeutic injections. Please contact our office to schedule a visit and check availability.

Primary Care Services

12. What primary care services do you offer?
We provide preventive care, chronic disease management, health screenings, vaccinations, and same-day sick visits. Initial primary care visits are conducted in-person, with follow-ups available virtually if appropriate.

13. Do I need lab work before starting treatment?
Generally, no. For primary care, mental health, hormone therapy, vitamin optimization, or infusion therapy, lab work is not required to start treatment. If labs are needed to guide or monitor care, we will provide an order, and you can go to any lab of your choice. Results will be sent directly to our clinic.

Hormone, Vitamin & Infusion Therapy

14. What is hormone replacement therapy (HRT)?
HRT helps restore balance when your body’s natural hormone levels change due to aging, menopause, or other conditions. We customize therapy for both men and women to improve energy, mood, sleep, and overall well-being.

15. Do you offer vitamin shots and IV infusions?
Yes. We provide injectable vitamins and IV infusion therapy to support hydration, wellness, recovery, and energy. Treatments are personalized to your individual needs.

16. How do I receive my therapy?
Appointments are scheduled based on your personalized treatment plan. Lab work, if required, can be completed at a lab of your choice, and results will be sent to our clinic.

Please reach us at contact@carevibehealthcare.com or 5056776023 if you cannot find an answer to your question.

Thank you!